Privacy Policy
Hexxa Pty Ltd (ACN 689 806 844) (“Hexxa”, “we”, “our” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or use our services. By using our website, you agree to the practices outlined in this Policy.
Who We Are
Our website address is: https://hexxa.com.au. Hexxa Pty Ltd provides commercial construction, office fit-outs, make-goods, and insurance-related repair services across Queensland and Northern New South Wales.
Collection of Personal Information
We may collect the following information:
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Personal details you provide such as your name, company name, email address, phone number or postal address.
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Demographic details including postcode, age, gender, interests and preferences.
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Technical information such as IP address, browser type, device details, access times and referring website addresses.
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Any information voluntarily disclosed in comments, forms or online forums.
If you upload images to our website, you should avoid uploading files with embedded location data (EXIF GPS), as visitors may download and extract location information.
Comments and Online Interaction
When visitors leave comments on our site, we collect the information entered into the comments form, along with the visitor’s IP address and browser user agent string, to help with spam detection.
An anonymised string created from your email address (a hash) may be provided to the Gravatar service to check if you use it. The Gravatar privacy policy is available here: https://automattic.com/privacy/. Once your comment is approved, your profile picture may be visible publicly in the context of your comment.
Use of Personal Information
Hexxa may use your information to:
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Provide and manage the services you request;
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Respond to enquiries and communicate with you;
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Improve website performance and user experience;
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Notify you of services, promotions, or opportunities relevant to your interests;
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Conduct surveys or request feedback;
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Deliver customised website content.
We do not sell, rent, or lease customer data to third parties. We may share data with trusted service providers (e.g. IT support, delivery services, email providers) who help us deliver our services. These providers are bound to maintain confidentiality and may only use your data for the agreed purpose.
We may disclose personal information if required to comply with the law, enforce our rights, or protect the safety of our users or the public.
Cookies
Our website uses cookies to enhance your browsing experience. Examples include:
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Remembering your login details or form entries;
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Saving your display preferences;
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Improving website performance.
If you leave a comment, you may choose to save your name, email and website in cookies for convenience. These cookies last for one year.
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Temporary cookies may be set to check if your browser accepts cookies.
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Login cookies last two days, and display settings cookies last one year.
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Selecting “Remember Me” extends login cookies to two weeks. Logging out removes these cookies.
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If you publish or edit an article, an additional cookie may be stored in your browser for one day, containing no personal data.
You can choose to decline cookies via your browser settings. However, some features of the site may not function fully without cookies enabled.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles). Embedded content behaves in the same way as if you had visited the originating website.
These third-party websites may collect data, use cookies, embed tracking tools, and monitor your interaction with their content if you have an account and are logged in to that site.
How Long We Retain Your Data
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Comments and their metadata are retained indefinitely to allow follow-up comments without moderation delays.
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For registered users (if any), we store personal information in their user profile. Users can view, edit or delete their personal information at any time (except username changes). Website administrators can also access and edit this information.
Your Rights Over Your Data
If you have an account on our website or have left comments, you may request:
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An exported file of the personal data we hold about you;
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That we erase personal data we hold about you.
This does not include any data we must retain for administrative, legal, or security purposes.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
Security of Your Information
Hexxa uses secure servers and industry-standard measures (including encryption such as SSL) to protect your personal information against unauthorised access, use or disclosure. While we take reasonable steps to secure your information, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Changes to this Policy
Hexxa may update this Privacy Policy from time to time. We encourage you to review it periodically to stay informed about how we are protecting your information.
Contact Us
For questions or concerns about this Privacy Policy, please contact:
Hexxa Pty Ltd (ACN 689 806 844)
Email: info@hexxa.com.au
Website: https://hexxa.com.au
We will respond promptly to investigate and resolve your enquiry.
