About the service
Removing tenant-installed interiors and restoring spaces to their original condition—typically required at lease end.
When commercial leases come to an end, Hexxa steps in to ensure the property is returned to its original condition, in line with all make-good obligations. This often involves strip-outs, reinstating walls and ceilings, repairing floors, repainting, and deep cleaning.
We work quickly and efficiently to avoid delays or penalties, and liaise with property managers and landlords to ensure all expectations are met. Whether it’s a complete defit or a simple reinstatement, we provide clarity, compliance, and peace of mind throughout the process.
Why choose us
We manage the full process transparently, ensuring compliance with lease terms while minimising cost and landlord disputes.
Expertise
Our team understands lease obligations and brings disciplined project plans to get spaces made good efficiently.
Collaboration
We liaise directly with landlords and handling agents to ensure transparency and smooth approvals.
Creativity
When possible, we repurpose materials or adjust phasing to reduce waste and costs while ensuring a polished result.
Client-Centric Focus
We tailor project scopes and timelines around lease deadlines, minimising tenant penalties and stress.
Services offered
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Full strip-out and demolition:
Removal of all tenant-installed fixtures, fittings, signage, and internal walls, readying the space for reinstatement. -
Reinstatement of walls, floors, and ceilings:
Restoring original base-building elements in line with lease agreements and landlord expectations. -
Painting, patching, and cosmetic repair:
Surface restoration to ensure the tenancy is clean, presentable, and defect-free. -
Rubbish removal and site clean-up:
Safe disposal of construction debris and a thorough site clean to deliver a spotless final result.
Popular questions
What exactly is involved in a make-good?
A make-good involves restoring a tenancy to its original condition by removing fit-outs, repairing any damage, repainting, and cleaning as per lease terms.
How soon can you start once the lease ends?
We can typically commence work within 24–48 hours of lease end, depending on access arrangements and material availability.
Who determines the scope of works?
The lease agreement sets the baseline, and we liaise with the property manager or landlord to ensure the scope aligns with their expectations.
How is waste disposed of?
All waste is removed from site promptly and disposed of at licensed facilities, in compliance with environmental regulations.
Can you offer cost transparency in the quote?
Yes, our quotes are itemised, fixed-price (where possible), and fully transparent with no hidden charges.
Do you handle electrical and mechanical disconnections safely?
Yes, we engage licensed electricians and plumbers to carry out all disconnections to meet safety and compliance standards.
